Family Entertainment Centre Hong Kong

Guest Services

We have a stroller parking area – please ask our staff for details.

Washrooms are located in our building and are equipped with baby changing stations for your convenience.

Lockers are available for our guests – please ask our staff for details.

Payment methods – we accept Hong Kong dollars cash, credit cards (Visa, Master, & American Express) and valid Octopus payment cards. We do NOT accept payment with EPS.

Socks – should you have forgotten to bring your socks, we have them available for sale at a nominal sum at our reception counter.

Re–Entry – should you leave the EpicLand premises and wish to re–enter on the same day, please keep your wristband on and in tact. Please also inform our reception staff.

First Aid – we have two fully equipped first aid stations for your safety.

HYGIENE

HYGIENE is of the utmost importance for our families, and we pride ourselves in knowing that we make it our other largest priority!

  • We provide the ‘CLEANEST AIR’ for our precious children, using ‘ECO LAB’ services, who come regularly to sterilize our facility.
  • We have hand gel located throughout EpicLand, and “8” air purifiers throughout the playground.

TIMINGS / Hours of Operation:

        • Mon to Sun: 9.30am to 7.30pm (including public holidays)  Walk–in admission, no bookings required!

 

Please note: Our premises may be closed occasionally for private parties and events.

© Copyright 2016. EpicLand. All Rights Reserved. A project of EPIC Limited.